Do You Have a Return Policy?
Any pen can be returned for a complete refund within 30 days granted that the pen comes back to me in the same condition that you originally received it. If you have a problem with your pen beyond 30 days, please contact me and describe the problem. I'm a pretty reasonable guy. Whatever the problem is, I'm sure that we can figure something out. I'm interested in repeat business, and therefore want to keep my customers happy.
I Really Like a Particular Pen on the Website, but it's a Fountain Pen. Can I get it as a Rollerball or Ballpoint?
Certainly. Generally, all of my pens can be retrofitted from a fountain pen to rollerball or ballpoint pen and vice versa without any hassle. Keep in mind that a fountain nib is slightly more costly than a rollerball or ballpoint nib, so there may be a slight difference in price.
I am not a big fan of Paypal. Are there other ways that you accept payment?
Certainly. I'm OK with personal checks, but you will have to wait for your check to clear before I will ship your item. I will immediately ship orders paid for with a money order. Please contact me to arrange for other payment methods.







