At the Edison Pen Company, we consider our pens to be “Buy It For Life”.
Any pen manufactured by the Edison Pen Company is guaranteed to perform for life under normal circumstances and proper care.
If you have a problem with your pen reach out to us. We are interested in repeat business, regardless of how long you’ve owned your pen. In all cases that are manufacturing defects, we will get your pen back to you in perfect working order at no charge. With problems that are not manufacturing defects, we will reserve the right to charge for repairs as appropriate.
Bottom line…if you have a problem with your pen that is a manufacturing defect, we’ll always take care of you, regardless of when you bought your pen, or any other circumstance. But in all cases, we will always find a solution that’s good for both you and us.